From SHAFTESBURY RE TEL MADRID, S.L. (“El Viso Residences”), as data controller, and Knight Frank España, S.A. (“Knight Frank”), as data processor, we want to give you some details about how we use cookies when interacting with us. 

  1. What is a cookie?

A cookie is a file that is downloaded to the user’s computer, smartphone or tablet when accessing our website. The purpose of these cookies is to store or retrieve certain information about the browsing habits, such as the number of times the page has been visited, and in general, provide our service.

Cookies help us to remember your logging credentials and your preferences as a user of the service. In addition, the statistical information we collect makes us understand the user’s need and improve the service. Cookies also serve to make advertising more efficient, helping us to show you relevant ads and content of your interest.

  1. What type of cookies does this website use?

There are different types of cookies that can be classified according to the entity that manages them (own or from third parties), according to the period of time that they remain activated (session or persistent), according to the purpose (technical, personalisation, analysis and advertising).

The cookies on this website do not store sensitive information about you, but only technical data, personal preferences or personalisation of content. Below we provide information about the type of cookies used in the Service and the purpose of the cookies.

The information that we provide below, will help you understand the different types of Cookies.

  1. Type of cookies by managing entity:

Own cookies: are those that El Viso Resdiences sends and manages to improve the quality of the services we provide.

From third parties cookies: are those that El Viso Residences’ collaborators send to manage advertising spaces.

  1. Type of cookies by length of time that they remain active in the terminal:

Session cookies: These are temporary cookies that remain in the cookie file of your browser until you leave the web page, so none is recorded on the user’s hard drive. The information obtained through these cookies are used to analyze traffic patterns on the web. In the long run, this allows us to provide a better experience to improve the content and facilitate its use.

Permanent or persistent cookies: they are stored on the hard disk and our website reads them every time you make a new visit. A permanent website has a specific expiration date. The cookie will stop working after that date. We use them, generally, to facilitate the purchase and registration services.

  1. Type of cookies by purpose:

Technical or necessary cookies: Technical or strictly necessary cookies are those that serve for a correct navigation of the website and for the use of the different options and services it offers, as the payment of goods or services requested by the user. These cookies serve to ensure that the content of the website is effectively loaded.

Analytical cookies: for periodic maintenance purposes, and to ensure the best possible service to the user, the websites usually use “analytical” Cookies to collect statistical data of the activity.

Customization cookies: are those that allow the user to access the service with some predefined characteristics based on a series of criteria in the user's terminal, such as the type of browser through which the user accesses the service, the regional configuration from where the user accesses the service, etc.

Advertising cookies: are those which, processed by us, or by third parties, allow us to analyze your browsing habits on the Internet and which enable us to show you advertising related to your browsing profile.

  1.  What type of specific cookies do we use?

The following list contains in a schematic way the cookies previously described and used in this website:

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